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Job Details: Import and Export Coordinators

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Import and Export Coordinators
We are looking for Import and/ or Export Coordinators to effectively carry out all Air Export and/ or Import operational tasks, competently and in accordance with the departmental and Customer specific SOP’s while at the same time demonstrating excellent personable attributes both internally and externally.
  1. Proactive promotion and demonstration of excellent customer service at all times.
  2. Handling client requests, queries effectively, escalating where necessary.
  3. All operational issues to be carried out in accordance with operational guidelines and procedures.
  4. Accurate completion of all types of customs paperwork (export and or Import customs entries).
  5. Effective liaison with other departments.
  6. Ensure company financial regulations are followed and that the correct paperwork (sales, COD, or immediate payment invoices) are raised as necessary.
  7. Transport and Warehouse coordination.
  8. Support other members of the team in their learning and development.
  9. Liaison with overseas partners as and when required.
  10. Be aware of the companies security procedures
  11. Maintain H&S awareness and security of your own work area in line with dept. and corporate procedures.
  12. Thorough knowledge of local and corporate ISO/Quality Procedures, specifically customer specific process’s.
  13. Attain the necessary knowledge level of ACS systems
1. Broad knowledge of Air Export/ Import processes including Customs and Security procedures.
2. Good UK and Global geographic knowledge.
3. Understanding of client SLA’s, Standard Operating Procedures.
4. Good level MS Outlook and Microsoft applications (Word, Excel, Power-point).
5. Experience in the maintenance and management of rate & contract database/files.

1. Self motivated and able to work on own initiative.
2. Good team player with the ability to motivate and persuade others.
3. Ability to react and adjust quickly to changing conditions within a fast paced environment.
4. Excellent communication, networking and negotiation skills.
5. Accurate with detail.
6. Entrepreneurial, innovative spirit, looking to new opportunities to promote business growth.
31 Mar 2020
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